Return Policy
Your satisfaction is important to us. If you are not satisfied with your purchase, we are happy to refund your purchase price if the return complies with our return policy.
We accept returns for products purchased from our website only, and all returns are inspected upon return. Products purchased from us must be returned in new or gently used condition and within 60 days from date of purchase. Additionally, returns of items that qualified for a free promotional item(s) must be returned with the free promotional item(s).
Refunds for returns received after 60 days are not guaranteed and will be made at the sole discretion of us. If issued in these instances, we have the right to provide the refunded amount in the form of a refund check.
For items returned within our returns policy, the purchase price will be refunded to the original form of payment.
We will provide you an online return and generate a prepaid return label. Returns will be processed within 3 business days of receipt at our warehouse, and you will receive a credit confirmation with your refund amount once your return has been fully processed. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.
Damaged Items
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials, and the items inside and contact us immediately for assistance via CHAT or via phone. If you are unable to retain the contents due to the extent of damage, handle with care to take a photo of damaged item(s), and then safely discard of the damaged contents.
